==========* SHIPPING AND HANDLING
 Orders are shipped within 4 working days after receipt of your payment

We ship Standard FREE Shipping to Worldwide by Correo Argentino with tracking number.
Please notice we Ship for Free Worldwide orders over US$25.00 (Orders below US$25.00 must pay an additional shipping fee of US$7.00, otherwise the order will be canceled).
(The package allowed weight is until 2 kilograms. If your order exceeds the maximum weight, will be send the order in several packets until 2 kilograms maximum each )


==========* QUESTIONS ABOUT SHIPPING AND RETURNS

 What are your shipping rates?
We will ship your order using Argentina Air Mail Service.This is the most reliable service in order to reach you prompt and safe.We ship FREE for wolrdwide. Please notice we Ship for Free Worldwide orders over US$25.00 (Orders below US$25.00 must pay an additional shipping fee of US$7.00, otherwise the order will be canceled).

Christmas Delivery
If you want to receive your purchase in Christmas time, you should buy and pay before December 5. POST OFFICE are checking thoroughly any package and that could introducing in unfair delays..

ALL the shipping charges are 100% FREE?
Yes.At this point we want to be as clear as possible.All orders sent to anyplace worldwide by Argentine Airmail Service are 100% FREE SHIPPING for the customer. Please notice we Ship for Free Worldwide orders over US$25.00 (Orders below US$25.00 must pay an additional shipping fee of US$7.00, otherwise the order will be canceled).
La9rockeria will pay for the shipping charges in any case.

 How will I know when my order ships?
Once your order has been dispatched from our warehouse an automated email is sent to your registered email address letting you know.

 RETURNS POLICY - DAMAGED OR INCORRECT GOODS

Can I return my order?
All items are brand new, mint condition, non returnable
Please note we can not accept returns for hygiene reasons underwear, shirts and jewellery such as earrings., etc.

If you wish to return an item to us that is damaged, which you did not order, or for any other reason that is our fault, you must contact us prior to sending it back so we can make arrangements to either refund you the purchase price or replace the damaged/wrong items .

Customers wishing to report a damaged or incorrect order can do so by emailing us at orders@negociosdelsur.com and explain the situation.
Please do not return items to us without having contacted us in advance. We will contact you to let you know what to do with the goods that you wish to return to us. In most cases we will either give you a freepost address to return them to. 
When returning items you will be responsible for them until they reach us. For your own protection, we suggest you use a secure delivery method that requires a signature upon delivery when returning items. This does not affect your statutory rights as a consumer. 

My goods were damaged in transit. What should I do?
We take a great deal of care when packing orders to make sure that the items you have ordered arrive undamaged, however, occasionally goods do get damaged in transit. If you discover something in your order is damaged you should email us at orders@negociosdelsur.com and explain the situation. We will arrange for replacements to be sent out to you and instruct you want to do with the damaged ones. Do not send the damaged items back without having contacted us first..

I have received my order but some items are missing. What should I do?
There can be a couple of reasons why you may receive your order with some items missing. The usual reason is that your order has been sent out in more than one package and you have not received them all yet. This often happens when an order weight is more than 2 kilogrames. Another cause is that one of the items you ordered was unavailable and so we have refunded you for that item. If this has happened you should find a note detailing the refund into the package that you received. The final reason for your order missing items is that we have made a simple mistake while picking your order. If you discover that your goods are missing you should email us at orders@negociosdelsur.com and explain the situation..

The goods you sent me are wrong. What should I do?
If you discover that your goods are incorrect you should email us at orders@negociosdelsur.com and explain the situation. We will arrange for replacements to be sent out to you and instruct you want to do with any incorrect items you received. You must not send incorrect items back without having contacted us first.

What if there is a problem with my order - How do I return it?
 If you wish to return goods which are either damaged or incorrect you should email us at orders@negociosdelsur.com and explain the situation. You must not send incorrect items back without having contacted us first.

All items are brand new, mint condition, non returnable
Our items are checked and verified before shipment. 
Please read carefully the description on the site to avoid future misunderstandings. 
We do not accept returns.